MedStar Washington Hospital Center

Reviews 4

CA

Camello David

I wrote my complaint to the patient advocate on 1/10/17 and have yet to receive a reply. I was admitted to Washington Hospital Center on the evening of December 29th for a scheduled Radio active iodine treatment. I believe I stayed on the 4th floor, however I am not 100% certain. My room was prepared for my stay, upon my arrival. The floor was covered in blue chucks, so was the bed side table. The bed handles were covered in clear trash bags. The T.V. screen was wiped with what appeared to be grease. In the bathroom the floor was covered in blue chucks as well. The mirror appeared to be wiped with the same greasy substance as the T.V. was. the door handles, toilet handle and faucets handles were all covered with disposable gloves. I was surprise as I expected to be admitted to a actual isolation room with a ati room. However I accepted what I had, as I figured it was only for one night. I cleaned the dirty T.V. screen and mirror myself and settled into the room in preparation for the Radio active iodine(RAI). An hour after I received the dose of RAI. I was allowed to eat a meal. The nurse Daniel pushed my food tray on the floor by the door and left. A part from the tray being placed on the floor, the food was ice cold. I called my nurse Daniel, and told him the food was cold and I did not appreciate my food placed on the hospital floor. I ask if I could have something else. He offered apple juice and told me that my Dr. said if I did not want that I should drink water. Prior to this I had fasted all day and was told that I would be able to have a meal after my dose of RAI. Apart from having to go to bed sick from hunger, I was awaken all night long by helicopters landing and taking off. I felt as if I was right below the helicopter pad. The next morning was not much different. Nurse Daniel placed a pitcher of water and my medication on the floor again. I called and told him that I was not taken anything off the hospital floor. He told me that there was nothing he could do as he could not enter my room. The medication and the pitcher of water stayed on the floor until I was discharged. The tech from Nuclear medicine , I believe his name was Hank was very rude. He entered my room without knocking while I was dressing, got upset that my Radio active linen was on the floor and not in a radio active bag; that I was not provided with in the first place. He tested my radio activity and then said "you are good to go so you can go eat". He never returned with my discharge instructions. The instructions that were given were very vague despite me informing them that I had a young child in my home. My overnight stay was very unpleasant to say the least. I understand special precautions had to be made because I was Radio active, however my quality of care could have been much better. For instance an actual isolation room with an ati room to leave my meals and medications, a bedside table near the door to place meals, meds and water on rather than the contaminated hospital floor. There is special equipment the care team could have worn to give proper care. None of those measures were taken despite my initial dismay of my quality of care. I hope and pray I never have to go through another RAI treatment again, but if I have to, I dread having to come back to Washington hospital center.

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MI

Michelle whited

En cuanto a dar a luz en este hospital es la peor decisión que puedes tomar, y mas si tienes una condición medica que fue diagnosticada por un doctor en el extranjero, decidí tener a mi bebe aqui porque me dijeron que era uno de los mejores hospitales, solo que yo tenia una condicion de no poder dar a luz natural y tenia wue hacerme cesarea pero el director de este hospital se negó dos veces a mi petición y me forzaron a tener un parto vaginal que terminó en un trauma para mi y mi familia, casi perdemos la vida mi hija y yo que me la entregaron casi muerta en el pecho mientras yo me desangraba y la doctora que me estaba atendiendo tuvo wue llamar de emergencia a la cirujana de turno porque ella no sabia como reparar el daño y tras una hora de preguntas sin respuestas de por qué me estaban dando tantos puntos solo me daban mas drogas para el dolor, una experiencia horrible, una muy mala administración, el deber de un director al encontrarse con una carta notarizada de un doctor del extranjero haciendo pautas de prevención es de ponerse en contacto con dicho doctor e investigar el caso antes de hacer lo wue le da la gana porque si... antes de elegir este hospital para tener a su bebe ahi, búsque en otros lugares mejor para evitar tragedias.

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NI

Nikita Lawrence

The nursing care at WHC unit 1C is that of a third world country. The nurses do not follow infection control practices, they ignore obvious signs of distress in patients, my father was found left in feces twice and they explained the reason as "its change of shift so the nurse didnt have time to get to him". One nurse attempted to give him an injection without using an alcohol swab first, this same nurse never came into assess his breathing, wounds or pain. His IV was infiltrated she did not know the signs of an infiltrated IV so she forced a flush causing him to holler in extreme pain and his arm to swell. She never followed the doctors order to get him out of bed to the chair so he stayed in bed all day... worsening his atalectasis, so his fever spiked, I had to ask several times for an incentive Spirometer, finally the nursing student took it upon herself to get it for me. I was extremely alarmed at several observations. They demonstrated behaviors of mere pill pushers at best... the doctor had my father transferred to another unit because she was appalled at her observations... when we got to unit 3C... it was like leaving a hospital in a third world country and arriving at an American hospital thats working towards magnet status. In my experience both as a nurse and having been a patient before, I have never seen such poor nursing practices or a unit in such a deplorable condition such as what I witnessed on unit 1C. The trash was over flowing the entire day in several rooms, used gloves on the floor and staff walking over it, there were no Paper towels in my fathers room or bathroom for 2 days... the nurses were rude and dismissive of any questions or concerns I expressed... I pray that no other unit in that hospital operates in this manner... it seriously needs someone to come and apply some Healthcare innovations... the unit is deplorable!

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IV

Ivanna Rodriguez

Este lugar tiene la infraestructura para operar como uno de los mejores. lamentablemente la actitud, los procedimientos, y el trato no están ni cerca del siglo 19., solo para registrarse toma tres horas y ni crean que hay mas de treinta personas, y ni imaginen cuanto para ver a un médico. Si pides información te la dan equivocada, y ni pregunte cuanto se van a demorar porque en ese momento todo se conguela en el tiempo...... Se pasean haciéndose los ocupados para verlos riéndose y chismeando. un ser humano se puede momificar en la sala de espera y nadie hace nada. No quiero se grosera pero la verdad se ve que aquí a nadie le importa el dolor ajeno. Este hospital da vergüenza.escuche a una mujer le dieron la salida y por mas de cinco horas nadie llegó...... Aqui la gente se puede morir y a nadie le importa finalmente después de cinco horas me fui y con un billete por haber hablado solo con la enfermera.

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