Vero Beach Veterinary Hospital

Reviews 4

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Debbie Calhoun

My experience wasnt a nice one at all. I took my parakeet in today to have his beak trimmed, He was playful with his little buddy Tequela, every day, chirping and singing, but having difficulty eating due to his overgrown beak. He played and chirped all the way to the vet. I was very nervous about possibly losing him to stress as he wouldnt let us handle him. Very skittish. The assistant got him out of the cage and held him in the cloth while Dr. Stenborg got out the dremmal or however you spell i,t and said that there was a chance he could go into shock and die from the procedure from stress which I had heard could happen, but due to the long beak decided we had to take the risk. She assured us that it had never happened during her practice. I was not impressed when she went at him with a dremmel on a tiny little point the size of a needle. He wasnt a parrot with a huge beak. I expected little scissors of some sort to snip off the point. She kept at him with the dremmel and I knew he was frightened to death.. Literally..., The assistant said uh oh..we need to get him on oxygen. I was dying when they took my little Tico out of the room. I said a praye,r but to no avail. She brought him back in quite a few minutes later dead in the little cloth and apologized, but with absolutely no feeling. I understand she is used to death of pets. but a little more feeling would have been nice. My heart was broke as she passed him in the little cloth to me and asked me if I wanted to take him home to bury. She began to show me some skin under his feathers on his neck and said he was jaundiced which she said could be a liver condition. Maybe so but he played, ate like a little horse and sang all the time and all the way to the veterinary, so Im not so sure he was sick, but I know she had to blame it on something to make me feel a little better which didnt help a bit. My little chirping bird went in and I felt so guilty that I took him there and blamed myself all day and tonight that I killed him. My heart is broke tonight and the only thing I regret is that I didnt wait til and take him to a bird veterinarian in Sebastian who may have handled the procedure a lot different, but couldnt get in until Thursday, and felt so bad for the poor little guy struggling to eat with that long beak. I asked Dr. Stenborg if she had done this procedure before and was assured that she does it everyday, but I notice there are no reviews about anyone taking their birds to her. Just accupuncture with dogs and cats, so I have no way of knowing if she is experienced with birds, but I do know my little Tico is gone and he was playing and chirping this morning. They just left the room and I didnt see her or the assistant after that. Not a lot of caring in my opinion. He may be a parakeet, but he still was my pet. I did ask what I owed them and they said oh my goodness nothing. I believe it would have been a lot less stress had she just got out snippers and snipped off the long point instead of a freaking drummel at him. The noise in his face was not a good way to leave this world if you ask me. Sorry for the grim review, but not all of us are happy with our outcome. Debbie & Scott Calhoun..sad owners of our little Tico Parakeet of 3 yrs.

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Marilu Rice

On a very beautiful May evening, my husband took our 8 year old labrador Leo and our 3 year old Oso, a six pound pomeranian chihuahua for their nightly walk in our gated community, Grand Harbor. He had Leo on the leash and little Oso who usually walks ahead of them, for the total of a three block jaunt. With no warning, in just seconds a large german shepard came barrelling out of a open garage and attacked our little Oso. David was on the walk way across the street in total shock and taken by surprise. He managed to wrap up Osos horrible bleeding neck wound and run home. We had feared the worse and in panic we rushed to our nearby Vet just 5 minutes away by car.They were closed, it was 8:30PM on a friday evening. All the info. for emergency on the door lead us to go to either Melbourne or Fort Pierce Emergency Hospitals. Both a 45 minute drive either north or south too long too late. No where to go with our dying animal feeling completely helpless. We called our friend Linda,who had two small dogs who were violently attacked just months before and she told us to call direct her vet, Dr Kattis Stengard and we were lucky enough to reach her by phone. She acted fast and left her home and drove to her office, opened her facility, and without any hesitation she tried to save our little Oso. This is what a caring , selfless, doctor did for us, complete strangers. She tried to save our animal. Although, sadly our little Oso died that Friday night, We are so grateful to Dr Stengard and her staff at Vero Beach Veterinary Hospital for opening its doors and hearts to try to save Oso that night. Thank you, Marilu-David-Camden-Ethan Rice

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Carol Johnston

I cant say enough good things about Dr. Stengard and her staff. They have taken wonderful care of my cat and two dogs, and have gotten all of them through various health crises. I took in a dog that I found roaming out in the country, and I hadnt realized how very sick she was until she went into anaphylactic shock. It turned out that she had a severe heartworm infection, in addition to several other health problems. She came close to death at least twice and was sometimes so weak, she couldnt even stand up. Dr. Stengard treated Marshas heartworms and other problems with great care, and through many months. That was about six years ago, and Marsha is now a healthy, happy, silly dog. Everyone at Vero Beach Veterinary Hospital has always made me feel like nothing is more important to them than whatever dog or cat I take in. They are warm and caring, but the practice is incredibly professional. I wouldnt even consider going anywhere else.

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Beth Van Pelt

I am sorry I had to chose even one star to rate this vet office. The one star goes to the techs who seem genuinely concerned with their clients. I have dealt via phone with this vet as I am paying for heartworm treatment for my daughters sweet rescue dog. My daughter has had to deal first hand with the miscommunication between staff regarding the heartworm treatment regimen. I am a healthcare professional myself and in no way should a vet run a practice like this. A treatment plan should be outlined and an estimate given with a timeline of what will happen when. My daughter chose this vet and entrusted the care of her dog in this vet hands and should no way be concerned, upset, or frustrated after a vet visit. She should feel well informed and confident that his heartworm treatment will be handled professionally and her dogs best interest are at heart and she and her dog will be treated with respect as they are the clients.

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