Emergency Veterinary Clinic of Tualatin

Reviews 4

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Kathy Flynn

I have nothing but good things to say about the two doctors I dealt with, Dr. Reza and Dr. Andy. Dr. Reza did the intake and told me exactly what they were going to do. I was sent to the clinic by my regular vet because she thought my cat may have swallowed something that may have been lacerating his intestine and her clinic was not equipped to handle it. This was on a late Friday afternoon. I understand this is an emergency clinic. I dont know if it was because my cat was not visibly injured or they were understaffed, but I waited 45 minutes to be seen. Dr Reza was gentle in his exam, took notes regarding the medications I brought from home and assured me the staff knew how to administer inhaled medications for my asthmatic cat. He also told me about what time in the morning Boots would be re-examined and what to expect should the x-rays not reveal anything. He also told me I could call for updates at any time, but they would call early the next morning. I waited until 8:30 the next day and called, leaving a message to be called back since the doctor on call was with a patient. An hour later, Dr. Andy called and explained that the x-ray did not show a foreign object in the intestines, but did show something suspicious, so they did an ultrasound, as my vet had mentioned as a possibility. Unfortunately for Boots, a large, inoperable mass was found. Dr. Andy explained possibilities as far as bringing Boots home for a few days, but we could not bear to watch him continue to barely eat, knowing the pain was most likely increasing, so we elected euthanasia that day. I was very impressed that they provided a room with a comfortable couch and brought Boots to us wrapped in a blanket. We got to spend as much time as we wanted and gave him a lot of his favorite treat. Dr. Andy was kind and gentle to both Boots, while administering the drugs after a full explanation of what he was doing, and kind to us before, during and after the procedure. He also showed us to an exit door so that we did not have to go back through the lobby. Like others, I have to complain about the high prices. I do understand it is an emergency only facility. I felt like it was understaffed and that charging $10 for one pill that I can buy for pennies was a bit excessive, not to mention the cost of the blood work and the basic visit fee. They did provide an estimate prior to keeping him overnight, and told me the cost for an ultrasound and the possible cost of surgery. I know emergency rooms at hospitals are out to lunch on fees, but urgent care clinics are generally within reason. I wish emergency vets could lower their fees to match urgent care, not emergency room, levels. That said, I would highly recommend EVCOT if you have an emergency for your pet and it must be taken care of immediately. Just make sure you have lots of money or room left on your credit card!

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Andrea Beltzner

I have nothing but good things to say about EVCOT. Our 8-year-old dog Zorro had an accident a couple of weeks ago when he jumped off the edge of a 4 foot patio while attached to his leash. After taking an x-ray and seeing fluid in the abdomen and doing bloodwork that showed his potassium was markedly elevated, Dr. Dan OLoughlin recommended running some tests to determine what was causing the elevated potassium and fluid in the abdomen. Zorro had a catheter placed that night which revealed that his bladder had ruptured when more than 2L of fluid came out through the catheter. Zorro had to have surgery at 4 a.m. that night to repair his bladder. 3/4 of the bladder was torn. Dr. Dan was amazing and compassionate communicating with us each step of the way. He repaired his bladder surgically and Zorro remained hospitalized over Labor Day weekend at EVCOT. We had the opportunity to interact with many of the doctors who cared for Zorro post-operatively as well as some of the vet techs and front desk staff. We found the entire team to be skilled, compassionate and patient with us as we navigated this really scary and difficult time. It was not inexpensive to provide this level of care for my very sick dog, but I will say that they are worth every cent. Dr. Dan and the team at EVCOT saved Zorros life, and in my mind, they should probably charge much more than they do for the level of skill they have in rendering diagnoses, interpreting results of lab tests and x-rays, their amazing anesthesia and surgical skills, and the close monitoring they provide during and after the procedure, not to mention the amount of time they spent with me throughout the entire process explaining things and answering all of my questions and concerns with patience and kindness. I cant imagine how stressful their job must be most of the time trying to care for very sick pets and their very scared human owners! I highly recommend EVCOT!

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HulkSmash H

Unfortunately, I have had to use this vet several times. Two of the occasions, were immediately after leaving a Banfield with an incorrect diagnosis (and huge bill). I dont bring this up to bash on Banfield, but to showcase how great this ER Vet is. Each time we would arrive, we would need immediate treatment. They would get the call from Banfield, and by the time we got there, things were already set up and ready to go. There was always some type of procedure needed; sedation, IV fluids, IV med, cardiac monitoring, etc... Every time I would think, "Im not going to be able to afford whatever they are doing", and every time I left shocked at how low I was charged. It is an ER Vet, you are supposed to be able to afford it. It is in Tualatin, which is an area that could be taken advantage of on prices. Every single time I have been there, I walked out with triple the work done at damn near the same price as my old Vet. They have always been able to match their speed with the emergencies. Ive had to wait in the waiting room before, so they could get a worse off pet in first. Ive also been the one who got in faster for the same reason. They have never been rude, lifeless, inconsiderate or overreacting, even when a critter takes a snap out of them while stressed. The best thing Banfield every did for us, was to send us to this ER Vet when they were over their head. Ive changed Vets since, but even our new one boasts about this place. To save space, Ill end it here. If you have questions about my experience or this ER Vet, feel free to email me. I typically dislike Vets, and their money grubbing up selling. I also cant stand the guilt trips in procedures, over priced lack luster service and the many fake smiling dunces that are up front. Ask me whatever you want, and I will reply. This place is absolutely amazing, and I will never (if possible) take my pets anywhere else in an emergency.

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Lara Shell

This is the only vet that will give you an answer over the phone. The receptionists are techs as well and everyone that works there is very knowledgable of veterinary medicine. One Sunday, my dog was having a bad reaction to a booster shot he received from our vet. I called EVERY place in Portland that was open on Sunday and everyone I spoke to acted like his reaction was completely abnormal and freaked me out. I called the emergency vet and the tech who answered said it was actually pretty common what was going on and I even spoke to one of the vets over the phone and she gave me ways to comfort him (he was really sore and could barely move) until I could get him in to my vet. I relaxed a bit and within 24 hours he was completely fine. Recently (last night actually) my other dog started throwing up non stop for almost 2 hours. I called the emergency vet and the tech told me that she would be fine over night until I could bring her in to my vet but to watch for bloating, etc. When her puke started turning bloody looking, I called them an said Id be more comfortable bringing her in. When I took her, the vet was extremely helpful. He knew that I was freaking out and he immediately calmed me down saying that we have to treat it as something small like she ate something she shouldnt have. He took x-rays and opted for the most inexpensive treatment. Ive had ER vet bills that were $500 just for the dog to be seen and with x-rays and consultation it was only around $200 (not much more than what my regular vet charges). Plus the doctor gave me all the answers I needed. I would seriously recommend them for anyone who is having an animal emergency. They know they are pricey so they are as helpful as possible.

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