Grove Eye Care

Category:	Eye Care Center
Address:	3601 Grove Ave, Richmond, VA 23221, USA
Phone:	+1 804-353-3937
Site:	groveeyecare.com
Rating:	3.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–7PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 18

Jeanne Boisineau

Over the weekend, the alkaline latex sap from a euphorbia plant got into and burned my eye. The excruciating pain subsided but the swelling and badly blurred vision, though lessened, still remained 24 hours later. Knowing if left untreated the eye could ne permanantly damaged, I called the Grove location. Though there were no appointments available there, the receptionist made time for me with Dr. Levy at tbe Midlo office. Everyone there was terrific - the receptionists were friendly and the tech was thorough and helpful. Dr. Levy was great - he did a quick but comprehensive exam and spent time looking up additional info about the sap and the damage it can do. He also made a point of telling my husband that what he did immediately after the accident kept any lasting damage from happening. I really appreciated the whole practices effort to get me in and seen quickly, and their kindness.

Samuel Weber

I have been a patient at the grove ave location for the past 6 years. The eye doctors have been excellent. The people who sell the glasses are so terrible that last year my fiance would not even go back in pick up her lenses due to how bad they had treated her. Of course when i called to address the subject they made sure to tell me how it was our fault that she was insulted and they would do nothing. So we have bought our lenses and frames from Carytown optical, who is super nice and even spent over an hour with us to find frames. Now i scheduled an appointment and missed it as i did not record the time since i was told i would get a call or text. My fault for relying on them and it now will cost me 100$ for a missed appointment. I will contact them tomorrow to see if they want my business or the 100$ unfortunately i feel i already know the answer.

Logan McDonald

I called to make an appointment, hoping to get in some time this week. There wasnt anything available, which is understandable. However, after listing several dates that didnt have any openings, I asked what the next available appointment was. Sounding irritable, the receptionist said she didnt know, and she she would have to look in the system to find out. There was an awkward silence and she did not offer to do so. I asked her how they normally take appointments then and she eventually looked it up. I later cancelled the appointment after being helped elsewhere with better customer service. I dont know why she was so off put by having to look up an appointment time. I wouldnt recommend Grove Eye Clinic until they work on their customer care.

Debby Patteson

I came in to the Midlothian Location today and the girl working with the glasses and contacts was rude, I was totally turned off. I inquired about how long it would take to get my glasses adjusted and was told that "i was lucky i caught her, she was usually gone by now and to have a seat. I only need to get them adjusted and was willing to come back if it was a long wait , as it was my lunch break. I ended up walking out, this is not the care I usually receive there. I am a patient of Dr Neidigh and have always had a positive experience. very disappointed

John Blackwell

Terrible at scheduling. They closed for about a quarter inch of rain and snow on the ground in February and told me they would reschedule me later in the week. After two days of no call back, I tried to schedule myself, but my doctor couldnt be seen for another month and a half. Im looking for a considerably less crowded doctor at this point.

Lauren Bagley

Dr. Kiraly was absolutely wonderful! He thoroughly explained everything and answered every question my husband and I both had. The ladies that assist with choosing, ordering, and fitting glasses were fabulous as well. I cannot recommend Dr. Kiraly and Grove Eye Care enough!

Stewart Hinckley

Terrible service. My daughter waited 1 hour and 15 minutes to see Dr. Kiraly. Then she never received help with her new contacts afterward. Interestingly, we were reminded that if we did not show for the the appointment, there would be a $50 no-show charge.

Sam Fisher

Wanted a simple eye exam to find out what is happening with eye discharge and redness with pain. Was told the soonest appointment would be over a month. If you have any type of emergency or need eye care within a month dont waste your time calling here.

Mikel DeSilvis

Grove Avenue Eye Center has two GREAT locations to service ALL your visual needs! Why go anywhere else! They have dedicated eye care professionals who have GREAT patient matter too!

Pamela Ross

I have been going to Grove Ave. Eye Center for years; frankly, I would go no where else in RVA. Service is beyond outstanding but more importantly, the medical care is top notch!

Laura Spradling

Wonderful, wonderful, wonderful! The Midlothian office is a great addition to their Grove Avenue location. The staff are amazing and Dr. Kiraly is the best!

Portia Chan

Ive been going here since 2003, and the doctors and staff are the very best. We are very lucky to have such great eye care. Thank you!

Mark Pennington

If you want good, honest eye care come here I have been a customer for years. Love this place

Tess Shebaylo

Fast, non-annoying eye care. Dr. Kiraly rocks. Highly, highly recommended!

Sandy Lewis

I have been seeing Dr. Neidigh for years and highly recommend him.

A Private User

Expert care. Pleasant environment. Best in town.

Katie Webber

Promptly handled my emergency over the weekend.