Category: | Dermatologist |
Address: | 65 Broadway #904, New York, NY 10006, USA |
Phone: | +1 212-931-0538 |
Site: | wallstreetdermatology.com |
Rating: | 3.6 |
Working: | 8AM–1:30PM 8AM–1:30PM 8AM–1:30PM 1:30–6PM 8AM–1:30PM Closed Closed |
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Bharat Sajnani
Patients beware. First, be ready for a wait. Second, the minute you enter, they make you put down your SSN, credit card info, other personal info and sign a fine print form saying they can charge your credit card without your permission. If you dont provide this info, they refuse service. I was in excruciating pain the first time I went, so I didnt have a choice but to accept their terms. Of course, once the treatment was over, they didnt want to wait any time before charging my credit card for services, and also took reimbursement from my insurance company (so essentially made 2x their claim). I had to provide proof that *they* deposited funds from my insurance company in order to get refunded. The second time I went there, they did it again (took reimbursement from my insurance company and charged my credit card for the same amount), and pointed to the fact that they are allowed to charge me without notifying me, irrespective of the fact that my insurance company already paid them out (a second time). Coming from a family of doctors, I can tell you that the front desk staff just do as they are told by the doctor. The ethics of this one is questionable to me. I think there are enough solid dermatologists in NYC that can provide the service you need. Avoid this one.
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Anya Lindsay
I am so surprised what some good reviews said about this doctor, after the bad experience we went through. My sister and I are regular Botox patients, which recently moved from LA to NYC. We found this doctor on the ZocDoc website, due to her Asian background. On the day of the appointment, everything went well, until it was time to pay. $585 per area for Botox! This is way more than the usual $25-30 per unit, so we decided not carry on. But, before we could walk out, the staff blocked our exit and insisted on a $250 consultation fee. We were so shocked to hear that. The staff claims that they called us a day before, to confirm the payment, which is not true. We received no such call from them. We even checked our phone records to prove this. In the end we settled on a payment of $100 each, before they would let us leave. After leaving, we left a bad review on the Zocdoc website. However, within hours, the published review was deleted! We then learned from others that this website only keeps good reviews, and deletes all the bad reviews, if the client pays an anual fee of $3000. So do not trust this doctor, or the Zocdoc website, they both cheat on the patients and are dishonest.
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Kristy Li
Not happy with her office staff, the doctor herself is very nice, but just be careful with the front desk, paid 40 co-pay in cash back in July didnt ask for receipt, in Dec, receiptonist claim i never paid her, does it make sense for you to let patient see the doctor if her copay is not paid? Then purposely charge my card double on the next visit, i ask for refund. but she only want to refund me partial. So if you going to their office just be careful if you want to pay anything with cash.
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camille liwanag
Excellent!!!! There is no doubt that Dr. Tzu is the best dermatologist. Her staff is also the best in business. Her bedside manner is the best! shes very thorough, she makes me comfortable and really takes time with the patient unlike to the other doctors who are like in and out of the room. Very honest and will not try to sell you into unnecessary treatment. Highly recommended!!!
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Arthur Yeh
I had an excellent experience at Wall Street Dermatology. Doctor was friendly and knowledgeable, staff was pleasant, and my results were great. I had a 20 minute wait to see the doctor, but the doctor really spent time with me listening to my concerns. The office is also really nice, so it made the wait ok. Id go back and I highly recommend the place.
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Frank Conway
Dr Tzu is wonderful. A great dermatologist, very kind and thoughtful, great bedside manner, and VERY thorough. Her staff are very nice and her office is immaculate. (Ignore the negative comments ....some people just have a "negative" attitude and probably complain when their train is 23 seconds late.) I highly recommend Dr Tzu!
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Alejandra Contreras
The doctor is very nice and the treatment worked. The office is really nice too. First time the wait was not too bad, second time it was an hour. Sadly, the state of American healthcare is pitiful and, do any doctors NOT make you wait an hour?
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Darsh Purohit
I had microdermabrasion done by Dr. Tzu. She is very professional and extremely knowledgeable. She took her time to answer all my questions about the procedure and I didnt feel rushed during my appointment. Absolutely recommend her.
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Kells L
Ive never seen a more beautiful and clean medical office. The doctor and staff are super nice and I felt like they really cared about helping me with my skin issues. Ill be going back for another treatment!
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Linda Friedman
Dr. Tzu is the best dermatologist ever. She is kind and patient and thoroughly explains everything she does. Her staff is lovely and the office is beautiful.