Smyrna Dental & Implant Center

Reviews 8

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Rochelle Wilson

In sum, Dr. Lamothe is great, but his poorly-run office and unprofessional staff mitigate his good qualities. If you value your time and appreciate professionalism, look elsewhere. I was referred to Smyrna Dental by a retired dentist I respect, so I was expecting a great experience. For the first year, everything was fine. The staff was professional, the dentist was great--no problem. But my most recent experiences have been the most unprofessional medical services I have ever received. During my most recent cleaning, the hygienist kept telling me "how much plaque was built up" and how I "must not be flossing." She kept this monologue up throughout the procedure until I finally told her to stop. I didnt understand the shaming--it was unprofessional, unnecessary, and untrue. I had buildup because I hadnt been able to schedule an appointment in over a year, not because I dont brush and floss. If someone comes to the dentist, they obviously know they need some work done. Theres no need to repeatedly point out the obvious. A more appropriate way for the hygienist to have handled my situation would have been to just clean my teeth, then tell me at the end that I had a lot of excess buildup, ask me questions to find out why this was happening, then provide product recommendations and teach me techniques to keep it from happening again. Anyway, at the "shaming" visit, the hygienist didnt even finish cleaning my teeth. She scraped them, said she couldnt polish them that day, had me buy $18 mouthwash and some special flossers, then scheduled me for another appointment 10 days later. Ten days later, I went in for my appointment and was told they were running "10 minutes late." 45 minutes later, I was told to reschedule my appointment because the office didnt have any more clean tools. When I expressed my frustration, the person at the front desk told me, "Well, you wouldnt want anything dirty in your mouth, would you?" No, I would not. However, "dirty tools in your mouth" or "reschedule your appointment" shouldnt be the only two options--especially after making me wait 45 minutes. Yesterday, I went in for my third appointment. I had scheduled it for a Monday because I was told it was their least busy day. When I arrived, I was told they were running "a little late" again. There was already another client ahead of me, so I did not stick around for what was sure to be a repeat of last week. Now, I am now taking my familys business elsewhere. I took time off work THREE TIMES for a basic teeth cleaning and never did get the service completed. I understand that procedures sometimes run unexpectedly long and know that most physicians double-book in case of cancellations because their time is valuable and they want to be profitable. However, my time is valuable too. At my billable rate, I cost my company over $600 in billable hours by not being available to work during the time I spent traveling to and waiting in the dentists office. This is, of course, on top of the personal vacation time I had to use in order to attend these appointments. This system just isnt going to work for me, no matter how much I like Dr. Lamothe. Its too bad, because hes very close to my home and I really liked the services I received during previous appointments.

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Alicia Mathews

I recently had a consultation with Dr. Lamothe and I loved him! He took the time to inquire about my medical history, which no other dentist has ever done. Together we came up with a plan to get my teeth fixed. I felt he was honest and I respect that. I went in for a cosmetic fix knowing that I needed a lot more done, he would not do the cosmetic fix because he stated he wanted to crown the tooth and he didnt want to double charge me. I respected that also. His staff was fantastic and being that its hard for me to get out of work continuously they are very accommodating in doing as much in one visit as possible. The staff is funny, nice and professional. I felt completely comfortable. Most dentist offices make me feel ashamed but not here. Highly recommend!

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Stephen Mulaik

My old dentist had closed up shop and I had been out of the country off and on for over a year and needed my teeth cleaned. I felt the work done was great. I got an email about my appointment beforehand. I showed up and they went to work promptly; I waited hardly at all. The work was professional. The hygienist was nice. Afterwards, Dr. Lamothe had to fill in a cavity and was quite sensitive to making sure I didnt feel much before he went to work. I noticed a big difference in the quality of my mouth & teeth afterwards -which is something I honestly didnt expect. I would recommend this office to anyone seeking a dentist in the Vinings/Smyrna area.

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Renee Blank

Had a Groupon-type discount service to this clinic. Money ($79) was wasted. Terrible service received. Poor communications - No introduction or greeting made by staff members. The dentist seemed bored/tired during examination and offered no guidance on dental procedures or exam. No dental cleaning performed because dentist claimed there was "extensive periodontal disease" (not true!). Bitewing Xrays were taken and when a copy was requested, request would only be granted if additional money was paid. Went immediately to another dentist who cleaned my teeth - without the "depressed, bait-switch" work environment displayed at this clinic.

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Angel Kennedy

I am retired police went there to get my tooth extracted . Please dont waste your time Dr.Lamothe is a rip-off artist. He made me wait 2 or 3 hours to tell me after he consulted with me that " I need to see his friend because something else was wrong"...The staff is nice he is looking for the big bucks he wants to do anything else but not pull a tooth. I asked before going if he extracted teeth more than 5 times... I wish I had known that he only wants money and does not care about you as a patient . I gave them my money and left with a tooth that stills needs to be pulled help!

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A Private User

What a TOP NOTCH staff. From the scheduling of the appointment up to the dental procedure, Dr. David Lamonthe and staff provided a comfortable and inviting atmosphere. I actually called the office 3days after my procedure to share that I was concerned because I wasn’t experiencing ANY PAIN. I was truly alarmed that through state of the art dental technology, myths about dental work pain are diminishing. If you are need of a wonderful dental practice that understands, respects and appreciates its patience, give them a call!

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shana cooper

Dr. Lamothe is the best dentist in Atlanta. He is knowledgeable, honest and caring. I drive 30+ minutes from Norcross to visit with him in Smyrna because I know I can trust what he says and that he will take care of me. His care during my tooth extraction and implant was excellent and his after care with continued dental service and cleaning has been great. I would 100% recommend him. Working with his front assistance Lisa and his hygienist Wendy have been great experiences.

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Ishmael Mitishamba

Stories i tell spell tales but this, this is an experience instead. Their flexibility and the great staff were my parting realities. I mean, the doctor is mellow, not rushed, the hygienist honest, no bluff, and the receptionist, well, memory sharp. This is my dentist going forward.

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