Animal Hospital of Irvine

Reviews 5

BR

Brittany ryan

On Thursday, August 11th while working on a job site my Husband was informed by a woman that a black kitten had just been run over. The woman asked my Husband if she knew the man who had hit the kitten, my husband did not. He ran over to the kitten seeing blood and bile next to it, immediately called me and asked who he should call. I advised my Husband to get a towel, wrap the kitten up and take the kitten to the nearest Vet. The kitten struggling to breathe and hold on for dear life, he knew that he had to take him to the nearest vet quickly which happened to be Animal Hospital of Irvine. Upon arriving their were people in the waiting room, which had appointments with their clinic. No one was behind the counter. My Husband begins to tell the people in the waiting room what happened in a panic, he is shaking. A person sitting in the waiting room starts hollering for a vet or front desk person. Anyone to help this kitten. They appeared and take the kitten back to the vet, they ask my husband if he will be taking financial responsibility for the kitten, in which he responded “no.” A woman in the waiting room spoke up and start “I will take financial responsibility for this kitten, just save it’s life.” The tech’s then brought the kitten back up to the front and informed my husband that they could not take this kitten and he would need to drive it to a 24 emergency clinic, because it was a matter of the Vet being busy with appointments! My husband says “What?! The kitten will not make it! It is rush hour traffic! The people in the waiting room heard this and ALL said “Don’t worry, we will wait, the kitten takes priority.” My husband left, trusting that with the financial backing of the woman in the waiting room, Animal Hospital of Irvine would do all that they could to save the kittens life. After going back to the job site and finishing the job, my husband decided he was going to stop back by the Animal Hospital of Irvine to check on the status of the Kitten. He knew they closed at 7pm, but was hopeful at now 8pm, someone would still be there. He knocked on their front door and a tech came over and informed him she did not have the keys to open the door. He asked her, “Is the kitten okay? How is it doing? I will take financial responsibility if that woman could not.” It was hard to hear exactly what the Tech was saying but he gathered something along the lines of “X-ray, everything looks good…” So he waved and left. Today, Friday, August 12th My husband and I woke up with the kitten’s wellbeing on our minds and hearts! We have two adopted rescue cats of our own, both of us passionate advocates for helping animals. My husband called Animal Hospital of Irvine this morning. A woman answered the phone and tells him “The kitten was transported to “the hospital” last night and has a home.” She wouldn’t give my husband any additional information. My husband calls me and tells me that he has a weird feeling about their response regarding the kitten. Like they are hiding something, like the kittens death. We called EVERY SINGLE 24 ANIMAL HOSPITAL within a 100 mile radius asking the one question…Was a black kitten transported last night from Animal Hospital of Irvine? The answer from every hospital…”No.Sorry.” A quote from Animal Hospital of Irvine website…”up-to-date medical treatment with old-fashioned virtues of honesty, integrity, and compassion. You be the judge of this practice.

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A

A Private User

Treat your pets like their own. My dog and cat have both been patients of Animal Hospital of Irvine for a few years now. Whats impressed me most about this hospital is that the doctors and staff genuinely care for my "children". Every visit has been a good experience for us (even for vaccines!). The staff is kind and patient, and they take the time to answer any questions that I may have. There’s always something new to learn when we visit and I love that because it makes me feel like a better pet owner the more informed I am. There have been a couple of occasions when we’ve had to go in unexpectedly and they were super accommodating. That definitely helped in bringing my stress level down a few notches! And the doctors were so compassionate. They made sure my pet was stabilized, and then outlined a treatment plan that succeeded in returning my pet to a healthy state. No matter what the cost, I will be forever grateful for that! I consider them an extension of our family because they treat my pets as if they were their own. I could never imagine going anywhere else. Animal Hospital of Irvine is by far THE BEST hospital I’ve ever taken my pets to (and the cleanest!).

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SU

Sue-Ellen Fox

Animal Hospital of Irvine is a wonderful place! We have been taking our pets there for several years, and travel a long distance from our home to do so. I want the best for my furry little loved ones and wont settle for anything less! The quality of care from the vets to the techs to the front office staff is OUTSTANDING! Dr. Baumann is our veterinarian; Dr. Lai is excellent, too; my comments about Dr. Baumann apply to Dr. Lai, as well. They went to vet school together years ago, worked together in the same practice, and then opened their animal hospital. Dr. Baumann is extremely detail oriented and compassionate, involved in every aspect of her patients care, and always takes the time to answer my questions. The techs and front office staff are as equally friendly, kind and helpful. They have excellent boarding facilities for a great price. My pets have always responded well to Dr. Baumann and her staff. I couldnt imagine taking our pets any place else and I would not want to. I highly recommend Animal Hospital of Irvine and give them an A+ rating!

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JO

Joe Tall

EVERY single time we have left our 7lb Chihuahua at Animal Hospital of Irvine for extended stay (3+ days) they have come back with some minor medical issue and rack up the charges on the bill. This time it was diarrhea, last time it was an ear issue, time before he was licking his paws so he had a skin condition. Exam+med/day+medication = $$$$$$$. Ive brought him home every time and instantly stopped using the medication to see how he reacts. Hes been fine every time and never has the issue when we brought him back to the hospital for stay. (we travel a lot) While they seem to love our pet, they have a what seems to be a good game of tacking on the charges for minor medical issues. When you are away and get a call OF COURSE you are going to have to say yes to their charges. They know this and play this game well.

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WE

wesley kamikawa

I was referred to Animal Hospital of Irvine by another dog owner I met at the Irvine Dog Park. She was adamant about the special care that the doctors provided to her dog who looks forward to going back for visits when necessary. I took my dog (Budd) for his first visit recently and also found the staff and doctor to be everything that was said by the referring dog owner. I was very impressed with the special attention provided to each dog and dog owner and the atmosphere of the office. I had no doubt that I will continue to take my dog to Animal Hospital of Irvine for future check ups and needs when they may arise. Wes Kamikawa Dogs name: Budd Siberian Husky 3 years old

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