Category: | Animal Hospital |
Address: | 14332 Layhill Rd, Silver Spring, MD 20906, USA |
Phone: | +1 301-598-7300 |
Site: | layhillanimalhospital.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–2PM Closed |
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Sidi Bojang
My experience has been FAIR, until July 20, 2016, when we experienced a rather DISTURBING SIDE to Layhill Animal Hospital and the lead Vet. We have been taking our pet Cat to Layhill Animal Hospital for four years and on many occasions, I had the feeling that the Vet. and Layhill ANIMAL Hospital are more focused and interested in the MONEY ASPECT and not that of Customer Service. In my opinion, Layhill ANIMAL Hospital "puhes far much for customers to spend money at their Hospital and less on Prevention. On July 20, 2016, I was SOCKED AND DISSATISFIED and Disappointed WITH Layhill Animal Hospital; when after examining our Cat and found to be healthy, Due to an episode of intermittent vomiting and limping, the Vet., and Layhill Animal Hospital, in my opinion Canived and extorted $522.00 from my Compliant wife who took our Cat for the above episodes and for the Annual Physical that the Cat was due to undertake. Though the Vet., Examined and Found that our cat had no dislocation or broke bones, and that nothing can be found to be wrong with our cat, the Vet., and Layhill Animal Hospital, in my opinion, decided to take advantage of my wife by capitalizing on her Vulnerability of our Cats temporary condition at the time and engaged in FRIVOLOUS and UNNECESSARY PROCEDURES and ACTIONS and then CHARGED US A TOTAL OF $522.00, even though No treatment was Provided nor applied. We are Currently in an ongoing Complaint that we Filed Against Layhill Animal Hospital and the Vet. The Vet would only Agree to Refund $100.00. That is a "Penny on the Dollar" out of the Extorted and Overcharged amount of $522.00 for which no treatment of any kind was Provided. In my opinion, this is "Business as usual in the same manner and means a Mafia or Con artist approaches their Business and ill-gotten money". My opinion is that Con men and women know who and when to strike and my wife was a victim and our cat and my family has been victimized by Layhill Animal Hospital and the Vet., at our most Vulnerable time on July 20, 2016. In my opinion, we are not an exception, we are citizens who are willing to take on a Business that, in my opinion, carefully targets some Customer and Decidedly Operates on the Margins of Ethics, Integrity, and Compliance of the old and ever applicable Caveat or Guideline to Professionals such as the case is, "Do No Harm". In my opinion, This simple caveat or Guideline was not followed or followed up by Layhill Animal Hospital or the Vet, on July 20, 2016 Business Practice and BEHAVIOR THREEAFTER WITH REFERENCE TO THE EVENTS OF JULY 20, 2016.
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Jessie Ortega
I first came to this clinic about 7 years ago when my cat had a severe UTI and the vet was compassionate and since I didnt have money offered to put the cat down. The cat was quite sick. I was so angry I asked for other alternatives and he suggested the MoCo Emergency clinic-- so I went there and they stabilized my cat and gave me hope that we could ride it out and he might get better. However, I always harbored some ill will towards Layhill Animal Hospital. Fast forward--we move blocks from this clinic and I still refused to take my pets there. I think I had this negative opinion because of the emotions surrounding that particular day, but when I reflect on it, this vet is the one who recommended the other clinic as an alternative that ended up being the solution I wanted. My UTI cat is still alive 7 years later. I went to the other vet in Aspen Hill and the same cat needed a teeth cleaning. They wanted to charge $1200 for a teeth cleaning... I remembered that Layhill Animal Hospital had reasonable rates for vaccines and other stuff so I brought my cat back to them for a 2nd opinion. They agreed he needed a cleaning, but they were only charging a few hundred dollars. It was such a price difference-- like less than half and more services! So I kept coming for routine checks and what not and have nothing but good things to say. The staff are friendly and caring. The vet is easy going, great with pets especially distressed ones and knowledgeable. He is also not money hungry and provides alternatives that are easier on your pocket. We did eventually lose one of our other pets and the whole process was handled so sympathetically--we really appreciated it. The clinic even made a donation in honor of our pet to a non-profit animal research organization. We were very touched by that.
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Anne Marie Martinez
I took my almost 10 month old puppy yesterday, April 25, to this place for grooming. NEVER,NEVER AGAIN. The actual grooming, bathing,cutting and trimming hair was OK. But,after our little guy was brought home, he was bleeding from BOTH FRONT PAWS. It appears he was cut when they were doing his paws, either nails,or something. This was not brought to my attention when I came in to pick him up and paid!!!!! I was told"his nails are sharp" Escuse me people......thats why nails are trimmed so they wont be sharp!!!!!!!!!! To treat an animal like this is cruelty. No other word foit. Our puppy will never be subjected to this horrible place again. I called them and left a details message. The cowareds never called me back. Never
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Ernie Poland
For several months, my dog had "arthritis" in his knee. He began to get worse, so I took him to this hospital on a recommendation from a family member. This was the first vet who took X-Rays to see what was up. As it turned out, my dog had a completely torn cruciate ligament. In less than a week, we had a surgical appointment and now my dog is recovering. Had it not been for Dr. Adelman and his staff, my dog would still be suffering and taking aspirin. Soon he will be back to his old self. Compassionate, caring and knowledgeable staff takes whatever time is necessary. Pricing is competitive and appointments seem to be readily available.
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Wardell Parker
Thoughtful professional service. The front desk staff Ive met have been very caring, especially Adriana. But even better is Adelman. This vet manages that fine line of expert diagnosis and advice without insistence. He involves you in your pets care decisions, considering your needs and input carefully. Hes examined our two kitties, an aging cat with a inoperable growth, and a young kitten. We are very pleased. PS: Parking is great, waiting room clean.
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Dennis Maeder
Our dog has been a regular here for 3+ years. Regular shots and routine medications are well managed including reminder postcards. When our dog suffered an injury to his leg the treatment was well managed. Charges seemed reasonable. This establishment compares favorably with other local vets that we have used. I cannot speak to the grooming operation which appears to be an independent occasional 3rd party.
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Hanna Paglione
If you care about your animal at all, DO NOT BRING THEM TO THIS DIRTY, AWFUL, INCOMPETENT place. Its so bad here that you would think you are watching a Saturday Night Live skit. You will be overcharged, your animal will be poorly cared for and the vet himself needs to go back to school. Do not go here. YOU WILL REGRET IT.
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Chris Talbert
Dr. Adelman performed extensive surgery to drain and remove a hematoma on our dogs ear and she recovered well. He had a very professional manner and was available after hours on a Friday or a holiday weekend to take our call to address a minor concern. We recommend him and his practice.