Category: | Pediatrician |
Address: | 1950 S Country Club Dr, Mesa, AZ 85210, USA |
Phone: | +1 480-244-5373 |
Site: | weecare4kids.com |
Rating: | 3.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–5PM 8AM–5PM 8AM–2PM Closed Closed |
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SAMANTHA LOWE
Spoke with the owner Betsy, rude and does not care to hold her staff to good standards. Spoke with many staff members, as they have all left within 3 month time frame stating they are treated awful, and this place is awful to work for. When I questioned them why everyone as left they simply made excuses that it was there time to move on, when I have in fact already spoke with the employees on why they chose to leave. Trusting this place is your first mistake... They are hiring people that dont have the passion this office use to have. Besty also told me that she is refusing to see my child because she cant take the liability/chance of being sued... because they do not verify who is taking the child in and out of office and was questioned on protocol that they were not following legally and instead of apologizing, they told me they refuse to see my son, because I told them kindly, "you know if you guys were to mess up, you guys could be sued" There response was we will no longer see your child. Thats to protect them because they know I have info on them breaking rules and regulation, I have personally witness with my own eyes! In 3 months 6 people have left and sadly the only thing good they have going for them is Dr. Salerno, which you can see all the reviews are about 1 Doctor!!!!!! He is incredible I hope he leaves soon so we can follow! He is incredible doctor and I hope to see this business go out of service and Dr. Salerno if you are reading this open your own practice, you will have many that will follow. you are a good person and deserve the recognition cause without you wee care wouldnt exist.
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Naquia Ott
They make everything difficult, they say when you make an appointment they will give you enough medicine for 3 months, then they dont give you what you need and stop medicine that your child needs and when you call in so they can refill your prescription they make you come in. This is hard on a single mother that works and goes to school . I just need a refill and I have to loose hours at work or miss school just to get half of the medicine my son needs. They have horrible customer service and they have attitudes if you dont like how they run the place. The wait is always a 30-a hour if not longer and they have no care for people that have jobs or go to school. They take their time doing everything! Then smile when you walk out....They always have a new pediatrician, none that get to know your child and knows their needs! Its a mess and Im leaving and I wouldnt advise anyone to bring their child there! My opinion gain your own.. or pay attention to
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Liz Vazquez
Had appointment at 820 a.m made appointment early so we wouldnt be long because of my work schedule. Office opens at 8 a.m so i arrived at that time and have waited in lobby over 45 minutes asked receptionist how much longer and all i was told was we were waiting for nurses and doctors..so my thinking is okay if my office opens at 8am i should be ready and staffed to see patients at that time. If my son wasnt sick i would have just left but just know this will be our last time at this location. Very poor customer service..not at all excellent.
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marissa padilla
Dr.Salerno by far is the best pediatrician I had so far since I brought my son here. My son has been a patient there for 2 years going on 3. Years now and the last Doctor my son has seen was the beginning of the year and the lady kept shaking her head at everything I was telling and saying no no you cant do this or that and she was just rude so I was skeptic to being my son back but Im glad I did because now I finally found the best pediatrician for my son who finally can get him the help he needs and who can understand him.
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Sara Humphrey
Betsie the worst owner! Withholding a medication from my son because I cant go get it And wont allow someone on My hippa paperwork to pick it up. Yet the last time I sent someone in to get it they didnt even ask the name of the person picking up ... Hmm hippa violation! Very contrudictory.
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Dani Banani
Ask for Dr. Salerno, weve seen a few different pediatricians, and he is our favorite! You can tell how much he enjoys working with the kids that come in, and is very talented at what he does. And he takes time to explain things without talking down to you or making you feel dumb.
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Yvette Brooks
I really like Dr. Salerno. I take all my kids that are in foster care here. They are flexible with insurance and willing to fill out my extra forms each time. They have men and women on staff and the front desk people are really friendly to my kids.
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Delaina Oh
THIS PLACE IS AWFUL They are so full of AHCCCS patients, once they finally get you in they bill your NON-AHCCCS insurance for a bunch of extra stuff. I was billed of r 2 visits and we only went once! They even tried to collect 2 copays!
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Johnnie Jackson
I have never had an issue and they have helped me so much with my daughter between dr. Jacobo and Dr. Salerno my daughter hasnt gone without the medication she needs. I will take my kids here as long as these doctors are still there.
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A Private User
I love this place! They really care about my kids and have ALWAYS made me feel like they are a priority. If you are looking for a gentle and experienced pediatrician you will find it at Wee Care with Dr. Jacobo and staff!
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Angela Drossart
Dr. Selerno is the best pediatritian. I have three children and He always takes time to listen, and believes you know your child best. Would recomend everyone bring there children to him.
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John lewis
We have been taking our children here for years. The only complaint I have is the wait time to be seen by the doctor. They seem to be always very busy, but besides that great place.
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Heidi Goswick
Im looking into taking my kids to the closer location on mckellips because the doctors at the country club location seem like the just want us in and out.
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Ariel Olivas
Dr. Salerno has really great bed side manner. He really cares and everytime I go there I learn something new.
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Arizona Love
Sameday appointment is a good thing for me when the kids are sick and need a doctors note for school.
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April Attanasio
Dr. Salerno is great with the kids and also with me. He cares about us & getting things done.
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amayrani melendrez
Just ..excelent.....