Category: | Surgical Center |
Address: | 3455 Livernois Rd, Troy, MI 48083, USA |
Phone: | +1 248-619-2020 |
Site: | eyesurgerycentermi.com |
Rating: | 5 |
Working: | 6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM Closed Closed |
DA
Dani Free
Staff members are not trained in dealing with elderly people with memory issues. My grandmother has dementia and They left messages/instructions with her that never reached me (her driver & caretaker) even after I alerted them to her memory issues. After missing her surgery time they called with an attitude to ask where we were....this completely upset and confused my grandma as she didnt even remember the initial call to schedule a surgery time. The nurse then told us to "hurry up and get here because the Dr. was almost done with their day." When we arrive to the office the front desk attendant began rattling off a list of things she needed to make copies of(this was my grandmas second eye surgery so they actually had all her info already). My grandma frantically began going through her purse thinking she had forgot something important. The front desk attendant just stared at her until she made a call to someone who said it was fine they didnt need any copies. Im sure my grandmas blood pressure was ridiculous by the time she made it back for pre op. You would think that a company whos patients are getting cataracts removed would be more sensitive to elderly peoples issues.
CI
Cindy Zamojcin
Dr. Sultana is very professional & excellent as a cataract surgeon. The staff here is very nice & polite. It is a very busy office, but considering what these skilled people do, I wouldnt want a rush job. Definitely would visit again!
WI
Willie Faison
There is no better place to have glaucoma surgery in Michigan.... Dr. Mark Siegel is my Dr., and the whole surgical staff is truly phenomenal. I highly recommend using this business
UW
UWZerokool X
Nice staff and nice waiting room. My dad is here getting cataract surgery done on his eye and a permanent lens put in. I will update the review after he has recovered.