Bridgeville Animal Hospital

Reviews 17

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trentsage

Recently took my dog in for a general exam / to be neutered. When I arrived, they had no record I had requested the neutering (which is strange, since it was basically the point of the visit) but stated they had no problem doing an evaluation and prepping for the neutering. While Im sitting at the front desk waiting for the vet, I watch as the receptionists engage in conversation about their personal lives. When the phone rings, one of them groans, answers the call, immediately says, "Bridgeville Animal Hospital, hold on." And then she returns to her conversation. Probably should have been my red flag. But I was there, took time off work, so... might as well see it through. Vet sees me, seems super nice and treats my dog and I well. Vet is the main reason Im not giving this one star. He mentions theyll need to do blood work to prep for a neutering, and to expect a call the next day with the results/scheduling for the neutering. I then get whisked away to the front desk where its all business and how much I owe for the exam and a cost estimate for the neutering. I was super chaffed at the cost estimate, as they included line items for things he *obviously* did not need (a new collar? I brought him in with a collar and a harness), and demonstrated a certain carelessness when they suggested I chip him even though my ownership papers show he was chipped already. The experience leaves a bad taste in my mouth, but again, I felt like I was already so far in, might as well see it through. Fast forward to today, I get the call with the blood test results. Im talking with someone and realized I missed the call 30 seconds after the VM shows up. I listen to the VM, but its just saying the bloodwork is fine and theres no mention of a neutering schedule. So I call back. The receptionist answers and asks who called me. I said I dont know, I missed it from the VM. She said, "Well why dont you try listening to it again and call back?" And then hangs up. What. The. Heck. Anyone who has been to this office knows how small they are. How could *they* not know who called me?? Why does that even matter?? As a receptionist isnt your primary job to connect me with whomever I need to? Is it really my job to figure that out for you? Holy cow. Im done - I dont care about the money Ive wasted on this organization at this point. If youre going to treat me and mine like a business transaction - and a poor one at that - Ill take my business somewhere else.

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Nancy Vechter

We brought our 13 year old bichon to Dr. Rubin for a second opinion after having used a nearby animal hospital in Greentree for 13 years. After 5 visits to the previous vet for the same issue, Dr. Rubin did a biopsy and within 3 weeks diagnosed him with cutaneous lymphoma. She was kind, compassionate, and sympathetic. We took him to PVSEC for chemotherapy but werent seeing significant improvement so stopped the chemo after 6 months and he is now being kept comfortable by Dr. Rubin. Shes amazing. Cant recommend her highly enough. Services may be a tad more expensive than the Greentree clinic, but its worth it to have piece of mind that your pet is in good hands.

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Mark Lenkner

The staff was friendly, knowledgeable, and enthusiastic. They got us in for a same day "sick or injured pet" appointment, which was great! Very reasonably priced, and they dont try to upsell you like many of the vets Ive gone to. I dont need vet services often, but when I do, this is going to be my go to place.

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A Private User

I started using them when my dog developed cancer. Although the prognosis was terminal, Dr Rubin was wonderful throughout the entire process. Her level of care exceeded that of a Dr./animal relationship. Dr. Rubin and her entire staff are absolutely fantastic.

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steve smyczek

Make the owners as well as the animals feel welcome and comfortable. Very knowledgeable....friendly....perfect place for anyone wanting excellent service and treatment for pretty much any animal you may own.

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Lindsay S

They are extremely nice and patient with my dog who is very frightened of strangers. The vet is always patient and doesnt make him get up on an exam table. The facility is clean. No complaints at all.

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Charles Stevens

They treat your animals like you would treat them, with love and respect. Ive been several times and have never had a bad experience. I would recommend this vet to anyone.

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G M Kilpatrick

The staff and vet are always friendly and always make my dogs feel at ease. They give you options an listen to what youre saying. My dogs love them.

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Melissa Mitri

We have been taking our 2 dogs here for 8 years and the doctors and staff are always so kind and patient. They genuinely care about the dogs :)

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Ronald Terrill

Accommodating, knowledgeable, gentle and informative, Id recommend all pet owners use this facility regardless of their pet

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Monica Love

Editing my initial posting because BAH rectified the issues I had and went to great lengths to make sure my kitty was ok.

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A Private User

I have taken my 8 month old puppy here since we got her, and everyone working there is wonderful!

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Mike Callan

Generally more expensive than the animal clinic close by, but a much nicer facility.

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Ryan Nagy

Cared for my dog like it was there dog! Extremely pleased with service...

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Robert Coyne

They were fantastic... Saved me a bunch money on care for my dogs

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Nick Marnik

Friendly staff and knowledgeable experts

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Teresa Brickner

Very pleased with service and doctor.

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