Las Palmas Pet Clinic

1232 S General McMullen Dr, San Antonio, TX 78237, USA

Category:	Animal Hospital
Address:	1232 S General McMullen Dr, San Antonio, TX 78237, USA
Phone:	+1 210-435-7732
Site:	laspalmaspetclinic.org
Rating:	4
Working:	10AM–6PM 10AM–6PM 10AM–6PM Closed 10AM–6PM 10AM–4PM Closed

Location

Photos 56

Reviews 11

Angelica Sosa

DO NOT GO HERE FOR EMERGENCIES. ESPECIALLY FOR MINOR EMERGENCIES OR ANYTHING OF THAT SORT. I have been taking my chihuahua Rufus here for 9 years (hes 9 years old) and every time Ive gone Ive never really been truly satisfied with my experience. The only reason Ive gone here for so long is because I thought they were reasonably priced and when it comes to annual exams and wellness check ups theyre alright. But after my most recent visit with them (December, 28th, 2015) Im never ever going back. This isnt a biased review at all, this isnt to hurt them or be malicious, but I HIGHLY RECOMMEND to go elsewhere if possible and save everyone the frustration, confusion, time, and MONEY. In short, they SUCK. So first off, my dog had a bump on the right side of his mouth which we werent quite sure as to what/why it occurred. We had to wait a week or a little less because theyre limited availability. They are closed all day on Thursday and Sundays. The vet there, (the only one) is not good at all. Not personable, friendly, open, in order words just really bad people skills. I honestly feel like she hates her job. In all the times Ive gone there, I swear Ive never seen her smile. So shes "trying" to open my dogs mouth to see whats going, but she said she couldnt see anything or open his mouth even when she had 3 other girls there helping her. (Remember, hes an 8 lb chihuahua) So shes telling me all these possibilities and she even showed me his mouth from what she could see, and so at that point I was really worried from what I saw. After that, she went on to say that they needed to give him x-rays, fluids, blood work to make sure he was healthy enough for anesthetic (even though he had just received the same blood work during the summer) amongst a slew of other charges that would add up to about $500, and that was just "diagnosis". That did not include any surgery he might need or other help or even possible meds. I didnt have that kinda money to just shell out, so we went ahead with the subcutaneous fluids because he was dehydrated. I ended up paying $50 for just that because they have a $31 office visit charge every time you go see them. Fast forward... My dog is great now because I went to another great clinic discovered by my sister where I was only charged $260 for everything he needed, and I also had a phenomenal experience compared to Las Palmas. I will never ever be returning. Other important cons observed by me through the years: - I dont see any of their credentials hanging on the walls/ are not visible to their clients. Thats a little sketchy if you ask me. - The waiting room is so ugly, it smells awful all the time. Can they not afford to upgrade, not even a little for all the money they get? Not welcoming or professional at all. They always have these ugly cats laying everywhere. - Even after I left, I didnt even receive any advice from them to help my dog and I dont think I ever have. I have always had to ask them everything myself and even then they arent really that helpful. To me, all they care about is money, specifically the woman veterinarian. There are soo many other good/decent pet clinics to go to in San Antonio, dont go to this one.

Katherine Rodriguez

DO NOT TAKE YOUR PET HERE! The vet is the most rude person I cam across that works animals. First of all, she is rude does not even acknowledge your presence. She is rough with the animals and speaks with the customers as they were dumb and coming from someone professional she has no customer service skills, nor is she compassionate about anything. I spent 300.00 dollars just for her to tell me my cat had contacted AIDS and was going to die. She could have told me the results sooner but she waited three days later to keep my bill amount rising. She is all about money and not about treating animals. The whole experience was a nightmare and they just told me in front of everyone as of nothing. I took it so hard till this I day I am sicken that someone like that considers herself to be a professional.

Patricia McFaul

Ms. Rodriguez, We are sorry you had a bad experience with us. Although the the veterinarian my appear quite she is very passionate about the animals under her care. She knows how important peoples pets are to them and wants to give them the best care. We also know that money can be tight and therefore before we do any treatment we first present the owner with an estimate. Again, if your pet needs any treatment we will present you with an estimate first. As for lab results, we report them as soon as they become available. We do some testing in clinic and receive results in 10-15 minutes. Other lab work goes to an outside lab and can take several days. Again, we strive to treat all our clients with respect and professionalism.

Lydia Perez

I take both my cats here. The girls are nice. The vet lady does not seem unfriendly to me, I just think she is just not a very social people person which is fine with me. She answers all my questions and is helpful so Im good with that. I like that they give you an estimate of what the services will be beforehand that way you can decide what youd like to do. The prices are reasonable. I like the cats they have there. Theyre cute.

Ezmeralda Saavedra

I had a great experience with Las Palmas. They really worked with us to get the best medical attention that we could afford for our critically ill Lexie. I am so thankful for their wisdom and sincere care. Our dog was on the verge of dying but thanks to their guidance and treatment she was able to overcome her illness and is still with us today. Thank you!

Linda&Sam

I go all the time. I thought for the most part it was good. But i went this morning becuase my pregnant dog got hit they told me to make an appointment for monday so go the whole weekend to know if she has internal bleeding or if the pups are okay. I was very upset. It was becuase they had to many walk-ins. I will never go there again.

Noel Sepulveda

The only complaint I had was I could not be there when they put my cat Brooklyn to sleep...Other than that the staff was very nice and compassionate and even wrapped her up real nice in her blanket for us! Thank you so much for the care you put into this moment for us!

Guadalupe Gonzales

Me gustó porque te dan explicaciones que tu entiendes y todo lo que preguntas te contestan y muy barato los examenes

Jacqui Kendrick

The staff is always great with my sweet dog! They are always patient and loving with her! The prices are great and affordable. They always accommodate a last minute request for an appointment!

X Barrera

Lets put it this way. If this clinic was 24/7 Id be there every single time in a heart. For years she has taken care of all my babies, I am forever grateful. #LPPC

A Private User

The price was cheap, but my dog caught kennel cough from this clinic and they offered no help or compensation. Will not be visiting them again.